Archive for March 2018

Positive engagement in a digital world: one size can never fit all

Social and digital channels have come under the spotlight for consumers this week – for very much the wrong reasons.  With such vast numbers of people potentially affected by the Facebook data breach, it is only right that questions will be asked about the security and privacy of social channels.   But while fundamental changes…

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A question of trust: a note of caution for closer workplace surveillance

With Amazon’s recent announcement about its attempt to patent wearable technology which will enable the tracking of employees’ movements, the question of trust in the workplace has once again been brought to the fore.   While Amazon hasn’t yet made it clear whether it plans to use the wristbands to monitor its own staff, it…

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