Focused

We’ll come up with inspiring solutions which marry your objectives to the needs and motivations of your people. We’ll define practical and innovative ways to help you engage them, often using routes you may never have considered. We’ll give you great ideas, creative thinking.

We’ll guide you through every step of the engagement journey, helping you to:

• Understand your engagement challenge – and come up with the right solutions, involving the right people
• Agree your desired outcomes – whether it’s better customer service, accelerated change, improved efficiency, or broad buy-in to a breakthrough strategy
• Define your vision – analysing the gap between where you are now and where you want to be, putting in place the metrics to measure your progress
• Articulate your engagement strategy – a definitive summary of its objectives, resource requirements, implementation and measurement
• Develop your engagement programme – deploying interventions which put your people in the driving seat, running impactful leadership meetings, transforming communications, and building a powerful engagement capability within your team
• Maintain momentum – through ongoing measurement of the programme, internally and externally, aligned with leadership rewards & incentives and constant visibility within your organisation

Creative implementation

With your strategy agreed and your programme planned, execution begins. You’ll have full access to our portfolio of implementation services including communication processes (equipping leaders at every level to play their part) and organization design and development – and you can draw on as many or as few as you need to deliver your engagement programme.

Digital communications – our digital team specialises in Web 2.0, online collaboration, social networking and user-centred design. We design and develop websites, intranets, portals, online campaigns and multimedia, including games, film and animations.

Branding – from development of brand strategy, tone of voice and visual identities to creation, planning and implementation of advertising and marketing campaigns.

Publishing services – everything from annual reports, newsletters and magazines to CSR and compliance documents. Our team of editors and journalists provide a full editorial service, from planning, reporting and copywriting to design, photography, print and distribution.

Campaigns which liberate rather than suffocate – drawing together all our services into fully-integrated programmes which deliver maximum impact across a range of media, from press, radio and outdoor to direct mail and online.

Leadership meetings – understanding the pattern of previous meetings and their influence and designing and delivering meetings which symbolize the aspirations of the organization. Working with leadership teams to articulate strategy, work on team behaviours and maximizing participation by delegates.

Measurement – either using existing research tools, tailoring the Engage employee engagement research method or creating a bespoke process.